Contact form

FAQ frequently asked questions
- How can I track my package?
																																					This can be done very easily via the Track & Trace that you receive from us by e-mail. You will receive the Track & Trace as soon as your order is ready for shipment. Read more
- Can I still cancel my order?
																																					If you want to cancel an order, you can send us an email. This is only possible if the order has not yet been shipped. Read more
- Can I get advice about products?
																																					Motorcycles United has chosen to speak to customers via the contact form, email and telephone. Read more
- What payment options are there?
																																					We work with Mollie for our payment transactions. This is a very stable and secure platform on which many large webshops run. We offer a stable and secure payment experience. Read more
- Do I have to pay tax outside Europe?
																																					Do you live outside Europe? Then it is good to read here about possible costs. Read more
- Where can I find your blogs?
																																					Blogs that we write about products or projects can be found on our blog page. Read more
- Why are my white wall tires blue?
Ordering
- Delivery time
																																	We indicate expected delivery time on the product page. Here you can see what the expectation is. Read more
- I want to change my order
																																	If you would like to change your order and have not yet received the shipping confirmation, this is possible. Read more
- I want to cancel my order
																																	If you want to cancel an order, please email us. This is only possible if the order has not yet been shipped. Read more
- Is an item in stock
																																	You can always see on the product page at the top whether something is in stock or whether there is an expected delivery time. Read more
Payments
- Payment options
																																	"Secure payment is our top priority! We work with Mollie for our payment traffic. This is a very stable and secure platform on which many large webshops run. Read more
- My payment failed
																																	Send an email to our customer service with your order number. We will email you a payment link with which you can complete the check out again. Read more
- Invoices
																																	Check your email and also your spam email box. Chances are you received the invoice in the mail. Read more
- Paying VAT
																																	Information about VAT payments Read more
Delivery
- Shipments and delays
																																	We ship our packages using professional companies. Because we always use a box and do not ship with letter post, we can guarantee good shipping and an excellent tracking method. Read more
- Damaged or something missing
																																	When something arrives damaged or something is missing from your order. Below we can explain what you have to do to solve it together with us. Read more
- Pick up and delivery
																																	You can choose how you want the shipment. We work with several companies. You can choose PostNL, DPD, DHL Express and FedEx. Read more
Product information
- Downloads
																																	When documents are supplied by the supplier for certain products, we will put them on this page. For example, you can find user manuals, installation documentation, ABE or TUV papers here. Read more
- Motorcycle fitment
																																	We are not responsible if something does or does not fit on your motorcycle.... we sell mostly universal stuff. Measuring is knowing! Read more
- Finishing level of products
																																	Not all products are an end product. It often consists of products that still need work. Read more
Return & Exchange
- Return policy
																																	Our customers' satisfaction is of utmost importance to us. Please follow the instructions in the portal to obtain a quick and hassle-free return procedure. Read more
- Returns processing time
																																	We aim to process all returns as quickly as possible. Under normal circumstances, if you follow our return instructions. Read more
Shop & pick up
- Pick up your packages yourself
																																	We currently do not have the option to pick up orders or visit our store or location. For questions we can be reached by phone and e-mail. Read more
- Telephone times and accessibility
																																	You can reach us by phone and e-mail. Read more
- Visiting address
																																	We do not have a physical store. During special occasions we offer the possibility of visits. For example at an event. Read more
- Terms and Conditions
																																	Here you will find our general terms and conditions Read more
- Privacy Policy
																																	Here you will find our privacy policy Read more
- Why we do what we do
																																	We are ChopperShop, the online shop for all your custom chopper parts and accessories. Originated in Groningen (NL) and now active in more than 50 countries around the world. We share our passion for Choppers with you! Read more
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